Biggby Coffee

Always a great cup of coffee and bagle

I have a camper and the drive thru is rather awkward. Can't go inside to get coffee due to "staff shortages." I didn't buy anything so you lost sales. Pay more, hire staff, and open the inside.

Coffee is always on point! Customer service is always good. Love to see the smiles every time I go.

Biggby is right up there with Starbucks if not slightly better. I love both coffee shops. Biggby has a huge selection of specialty drinks for each season, plus they run great promotions daily. BOGO deals and discounts for college students!

I would go here and get ice coffee , not anymore ! I now go to the spring lake Big B .. they charged my debit card twice for iced coffee . I went and brought this to their attention , the girl didn’t seem to care or want to help me . She said her store manager would call me back the next morning . I never received a call. They don’t care to help refund my card !

The key to Biggby is the excellent, friendly service. The coffee is not as carefully crafted as it is in a trendy coffee shop. The environment is franchisey. The calories can be a bit off the charts. But Biggby understands that we all treat ourselves and we live by habit. The drinks are good and they employees are all so nice, you can tell Biggby stresses good service, which leads to nice visits. For that reason, Biggby deserves your business to instead of Starbucks.

My mother and I frequent this Biggby, since the workers are so nice, and they remember our orders! Also, if you're signed up for their rewards program (completely free) you get BOGO coupons every so often.

Fast service, and a nice place to chill out or put in a resume. I would rate it higher, but I'm not a huge fan of coffee. The donuts are pretty special though.

Eww. No.

If you purchase one of their many sugar ridden options this place MIGHT be good.

Not recommended for people who actually like regular coffee as it's disgusting.

Previously unsatisfactory..appear to have improved quality much in recent months..experiences confined to Grand Haven and Henry Street Muskegon. Drive thru very helpful, courteous in G.H., ok at Henry Steet.