Caramel Crisp & Cafe

This store is so cute and full of a variety of goodies! We got books, ice cream, and cookies! All of which was amazing, the cookies were especially good ( Oreo cheescake, along with many other flavors)! They also offer food, popcorn, toys, clothes, oshkosh keepsakes, and much more. You can eat inside or out on the patio. It is nicely located and is a must see!

First time eating here, the BBQ pulled pork sandwich was manwich and pulled pork. The bun was definitely not made recently, their chips were pretty good and the atmosphere is good. Food not so good on my first trip.

I went the weekend of small business Sat and it was busy. Did a quick browse, many unique items from which to choose. Will go back for more exploration with less customers (during COVID times). Popcorn/caramel corn was being made and the aroma was very enticing. Definitely will visit again and try their corn. Smelled so good, bet it tastes even better! Really liked the unique mixture of gift items. Prices were a little high but the variety was so diverse, pretty much made up for that.

There are two sides to every story. The student in question is my daughter. She is a very respectful hard-working young lady. She has a position at her place of work where she is very responsible and respectful and she deals with customers all day long. I think we forget that not only are they students at the time, but graduating soon enough and will be a member of our community and should be treated respectfully. She had been going to and loving this cafe since she was a little girl.

Perhaps, signs on each table that you want reserved for a certain number of people would be the answer. And I don’t think you can simply post on Facebook and expect everyone to see it. Many “kids” don’t even see it.

Plus, I’ve always worried about hoodlums treating my kids bad; not a business our family has been going to since it was just a little popcorn shop in Main Street.

It is not simply that they were asked to move, it is also the manner in which it happened. Let me ask you this: how would you feel if your daughter was yelled at in this way?

My last visit wasn't great because they clearly don't know what a real cappuccino is. I got something similar to what comes out of a machine at Kwlk Trip. Their cookies, cakes & pie are very good, but not my choice for coffee or espresso drinks.

Cute place. However, I purchased food. The Lumberjack soup was awful. It tasted like it was a stock soup provided by Sysco with nothing additional added. I opted for breadstick instead of crackers with the soup. Since this is a bakery I assumed that it was freshly baked.. well, you know what happens when you assume things.. The only seasoning used in the cashew chicken salad was salt, and way too much of it.

We brought our 2 little guys in to kill some time before a wedding. It was the perfect place. We found books for everyone and an incredibly inviting atmosphere. Our coffee drinks were delicious too!

I don't usually write reviews, but I've never experienced such bad customer service. I was asked to move to a different table because that one was going to be used for a board meeting, totally understandable. We expressed our feelings about that interaction with a review. The owner then came up to us and yelled at us (this is not an over exaggeration). We told her we would leave, and she said "good" and told us to leave. Very poor way to handle the situation, I work in customer service, and I could never imagine acting that way. As we were leaving, she came up to us again, and then tried to make it right. That should have been the first way this situation was approached. We have supported this place for a long time, and I'm sorry to say it has been ruined for us. It was such a scary experience, we don't get into situations like this... ever.

Response: We do accept your apology, we have no ill feelings. We moved to that table that you mention, because we went to ask the staff what had happened, because we didn't know who you were. They said you were the owner, they asked to talk with you, we said no we don't want to start anything. They then suggested we sit at that table, the one you are saying we moved to "disregarding" what you said. The staff offered it, since they didn't see why not. If it got busy, we would leave.
About buying food, we were planning on buying dinner, and definitely some cookies or ice cream later. Making assumptions that we won't purchase anything is simply inaccurate.
The fact that I even have to respond to this is unbelievable. We were defending our review initially, but eventually we got SCARED of you. I distinctly remember being so scared, my friend and I were looking at each other, bug eyed. You then proceeded to yell at my friend for looking at me because she was so scared of what was happening. She also got so terrified that she said she would even delete the review.
As we were leaving, we were still so terrified, but my friend wanted to say how sad she was since this place was a childhood favorite. You then proceeded to come up to us again and start fighting. We. Just. Wanted. To. Leave. Our legs were shaking we were so intimidated by your actions.
We did not come to argue, we came to do homework and get dinner.

We have never been yelled like that by ANYONE in our lives, not even our parents. We don't get into things like this, nor do we want to. We were simply responding to what we were being told, we never even yelled at you. My friend's voice is very soft, she has a hard time ever raising it. We were defensive for maybe a minute, but we realized this was not worth it. I remember repeating "we're going to leave!" but you continued to scare and yell at us. Traumatizing experience for the both of us.

Bad reviews are going to happen, it's how you handle it that matters.

Your request is VALID but you need to handle it better and don't try to defend when you continue YELLING at scared "kids".

Nice little shop and cafe. We came in at 5 and they closed at 6, so that would explain why the soup was cold I guess.

Brought my three year old in with me. I only thought it was a candy, popcorn, coffee shop. I was totally wrong, and was just as excited as my child when I walked in. The people working were very nice and helpful, we got more then just popcorn. We got lots of books and even some princess shoes. I highly recommend this place to everyone.